Privacy Policy

Last updated: 14 October 2026

This policy explains what SwiftOTP collects when you use our website, Telegram bot or API, and how we use it. We keep data to the minimum needed to run the service.

What we collect

• Account details: your username, email address and a securely hashed password. We never store your password itself.
• Telegram details (if you use the bot or link it): your Telegram user ID, username and display name.
• Orders and wallet: numbers bought, codes received, prices, top-ups and referral history.
• Technical data: IP address and basic request logs, used for security and to prevent abuse.
• Support messages you send us.

How we use it

Only to run the service: create and secure your account, process top-ups, deliver numbers and codes, issue refunds, answer support requests, prevent fraud and meet legal obligations. We don't use your data for advertising.

Payments

Card and bank payments are handled by Paystack. We never see or store your card details. USDT payments are matched using public blockchain data such as the amount, network and transaction ID.

SMS codes

The codes delivered to your virtual number are shown in your orders so you can use them. They're kept with your order history and are not used for anything else.

Sharing

We don't sell your data. We share only what our number providers and payment processors need to complete your order, or what the law requires.

Cookies

We use one essential cookie to keep you logged in. There are no advertising or tracking cookies.

Retention and security

We keep account and order records while your account is active, and longer where accounting or legal rules require it. Data is protected with access controls, hashed passwords and encrypted connections (HTTPS).

Your choices

You can ask to see, correct or delete your data through our Support centre. We'll delete it except for records we must keep by law.

Contact

Use our Support centre or the Support menu in @SwiftOTPng_bot.